Starbucks - Syracuse

The drinks are mostly ice with very little actual drink. The staff do not wash their hands and touch the cups with dirty fingers while serving. I also ordered a pastry, and the girl opened the packaging with her bare hands. If you don't want their unclean hands touching your food, be prepared for their saliva instead.

I did not have a good experience at this restaurant. It was very crowded, and the waitress with straight black hair was rude to me. My order was ready but no one called my name for about 20 minutes. When I asked about my venti americano, the barista checked and said it was ready, but they had been calling me by a different name. The manager then rudely intervened and explained they had been calling me by a different name. I hope that they improve their service and treat customers better in the future. Date of visit: 03/27/2022.

The service was friendly and efficient. The breakfast sandwich was outstanding.

I have to hand it over to the lady. it was an absolute irrhaus this morning, but they kept their cool and were on second, even with some impatient customers who remained pleasant and professional, on orders. please give them all bonuses. also my almond milk expresso dried.

I recently had to bring a friend to Crouse hospital. The security guard would not let me wait in the waiting room. I was unsure where to go so I headed to Starbucks for a drink. After about an hour, Ciara came to check on me. I thought she was about to ask me to leave because I was there so long after finishing my coffee. Instead, she offered me a drink on her and wanted to check in on me to make sure I was okay. Thank you Ciara for going above and beyond