Nari Sushi Steak - Tacoma

Love Nari, great service, kids menu and food is great. The best family owned place around. We are regulars every few weeks. Kid-friendliness: Kids meals are big hits

Sushi was delicious for being a local convenient location in Pierce county. However, the Korean dumpling soup is not a Korean dumpling soup. It is a bland, flavorless soup with store bought also bland frozen gyoza in it instead of actual Korean dumplings. Flavors can be are subjective. Nevertheless, if more than one person in your party agrees that there is no flavor in the soup, action is expected to be taken towards a solution that pleases both parties. Coming from a restaurateur family background myself, I understand the expenses and struggles family owned local businesses face. I also understand it 's nearly impossible to please everyone... It takes a unique level of professionalism skill to artfully manage unsatisfied customers , find solutions, while securing a successful overall experience and guarenteeing their return. To include the advertising they will do to their friends family. None of that occurred during our experience. The waitress, called her older sister after we expressed we didn 't like the unpleasant soup (as soon as we tasted it, we left it complete) Instead of being asked how our experience could be improved and taking our opinion criticism as a constructive business owner and seeing it as an opportunity for possible improvement or could have just ignored it later after we left, instead she immediately demonstrated defensiveness and an unprofessional attitude. She was trying to actively invalidate our experience to tell us we were wrong and proceeded to elaborate on how good her soup is as she would know because she is from Korean origin. It felt as if she was trying to convince us into liking the soup after we had decided and expressed our dislike in the kindest most respectful way possible. We were not done with the remainder of our meal that we did enjoy. She set the tension for the remainder of our experience and made it very unpleasant. We wanted to finish eating the food we did enjoy and leave as soon as possible as it was an uncomfortable experience. I was willing to pay for the soup even though it was unpleasant because I do understand it 's still an expense and products being used by the restaurant owners. But, due to the nature of why we sent the soup back, we inquired about whether it was a restaurant requirement to pay it in full, have it removed from our bill or pay partially for it (to make both parties responsible). I expressed I respected whatever their decision would be as a small business owner. Again, I was met with loudness, hostility, aggressiveness, defensiveness and anger. The same older sister tried debating me yet again as to why their soup is so amazing . At this point, I just wanted an answer and to leave. She did all this to ultimately remove it from my bill. I paid and still left the waitress a solid tip because the waitress (little sister) wasn 't to blame for the older sister 's unacceptable and unprofessional behavior. All this required a simple solution. Show up to the table, ask what was wrong, communicate as a manager my desire is to improve this experience and what would be an acceptable or desirable solution for you as the client. And make it happen. Also, at the table as the manager I would have said don 't worry about it, I 'll have it removed from your bill no questions asked. The restaurant business is a tough business if you can 't accept criticism then you 'll never improve your product and you decrease your clientele and hurt your reputation. Please do better.

They are wonderful people who work hard for their community! They deserve the success they have and their food is delicious Kid-friendliness: Super sweet to the kiddo

My husband and I have been coming here since the very first day they opened. The atmosphere is family friendly, the owners are down to earth and very welcoming. Every dish is served with the thoughtful expertise. There isn't any dish on the menu that would leave you dissatisfied. The quality of food served d is comparable in taste and presentation of fine dining. They named a dish after my husband. At your next experience if you're looking to feed a super hungry man ask for Kevin's dish you won't be disappointed. We bring our family here for celebrations like birthdays or graduations. They're open most holidays. If you're looking for a culinary experience that will leave you speechless and wanting more, Nari is the place to dine. Vegetarian options: The vegetarian options are absolutely delicious. You don't feel cheated at all. Dietary restrictions: They can accommodate dietary restrictions once communicated to waitress. Parking: Can get very busy at dinner time. Kid-friendliness: Very kid friendly the food is fun and appealing to children. Wheelchair accessibility: The table layout completely accommodates all types of wheelchairs.

Good, friendly service. Great sushi. Nice, clean open space.