Subway - Tacoma

Franchise removed signage from business • Week of December 18th 2022 note: Moved to 1910 Pacific Ave. location

Manager was terrible, owner wouldn't talk to me over a messed up order. Missing Hella items and paid for extra cheeses and meats, didn't get either. Got offered $20 of $58.....

0 stars if possible. Everything was wrong. Missing extra meats and cheese, missing cookies. No cheese at all on a melt that has ×3 cheese. Even had the proof. Got offered a $20 gift card in exchange when I called right as the order was delivered and I even walked to the location to get the situation taken care of 30 minutes later when a manager would be there only to be disrespected. I paid $58 and was told a $20 card was all they could do even though I paid for the extras, $10 worth) and got none of them.

This place is great on Saturdays because it is one of the few places open. However... they might want to retrain their employees. If there is a line going out the door, maybe put off cleaning the walls and signs and help the ONE person behind the counter. The person behind the counter was trying her best but clearly stressed out that she wasn't getting help.

Yes the prices are outrageous but I love their food I worked at a subway where about 7 years made some awesome sandwiches and I love how no matter what large glass you bring in they will let you refill it