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Feedback gevenTerrible experience, was seated and we ordered 2 pints budwieser only to be told there 's no draught beer only bottles £5.10 a bottle £10.20 a pint basically) so we had 1 bottle each after waiting 15 minutes to get said bottle. Lady and child next table was shouting to waiter When will our food be coming please ? I went on the £12.90 2 courses menu) I ordered garlic pizza bread and pepperoni pizza but was charged £3.00 and £12.40 respectively...mmmmhh supposed to be £12.90 !!! All in Garlic bread was solid and tasteless, never seen garlic at all. Pizza ...probably the worst I 've ever had and I 've buried a few in my time, no cheese , no moisture, no taste, I had to ask for parmesan to put a glimmer of cheese on it . Total rip off ! I actually left with a horrible taste in my mouth. Wife ordered lasagne was OK but had carrots in it ???? She was a head chef for one of Holts brewery mainstream pubs for 10 years...never seen carrots in lasagne? Overall it was a bad experience, wish I 'd never gone in and left feeling ripped off despite the bill being reasonable Someone needs to tell the 2nd chef to put their phone down too , people waiting for food !!! Never got asked if our meal was OK ? Never got asked if we wanted another drink even though I 'd drank my little bottle before the starter arrived. Bad experience all round , won 't be going again in a hurry Happy New year
For my daughter’s birthday she chose to have breakfast with family and friends at Frankie and Benny’s and we were really well looked after. There is free parking here and it is adjacent to the restaurant which is on the perimeter of Crown Point North shopping centre. We received a warm welcome and a table for ten was waiting for us. Everywhere was clean and tidy and the atmosphere was good. Ellis was our waiter and he was courteous, polite and friendly for the duration of our visit. I felt that they could have benefitted from more resources at times, as the restaurant got busy at one point and Ellis and his manager seemed under pressure. But the food arrived in decent time and was all delicious. Drinks were sometimes a little slow arriving but we were kept informed. The vegan and vegetarian fry ups were lovely. Ellis kindly brought out a birthday cake for my daughter and allowed us to use ten plates and forks which was appreciated. All in all we spent two hours in the restaurant, we felt looked after and everyone enjoyed their breakfast.
We are frequent visitors Everything about this restaurant is good The place was clean and busy. Our waiter Tai was awesome, and as always treated us like VIP’s The food was excellent and cooked to order. Relaxing atmosphere with really nice people. Great venue for lunch.
We visited at lunch time on an occasion where the staff probably outnumbered the customers. Despite this, service was so phenomenally slow that we considered leaving. When the food arrived it was of abysmally poor quality undercooked and greasy. I can't figure out how it manages to be so poor with so many staff working at a given time.
I was greeted by tal the waiter he seated me and asked if i had any allergy’s to which i said no . Ordered my drink and a breakfast it came quick and was hot and tasty thank you