Longhorn Steakhouse Tampa Tampa

I want to share that my visit to this restaurant was truly unique and beyond anything I could have imagined. It was my birthday, and I had the most wonderful server, Corey, along with a trainee named Jackie, who were both fantastic. They really made the experience special. My husband’s birthday dinner was also excellent, and I couldn't have asked for anything better. The food, as always, was amazing!

Usually I have a great experience in Longhorn Steakhouse, but this one special place was disgusting. Let's start from the location located in 1820 N Westshore blvd, Tampa, FL 33607. It is convenient over International Plaza. With a lot of parking. Before entering the facility we noticed that the glass doors outside and inside doors were dirty with greasy hand prints very obvious to see. We notified the hostess who welcomed us. We saw that the staff informed the mangers on site, but he did nothing to resolve our concerns. I need to say more about COVID? When our waiter greeted us, we pointed to the dirty table, dirty seats and garbage under our table. He realized, but did nothing! I had to use the toilet room, so when I got in, it was dirty! I went back, never used it. We put an order, the food was cold and extremely salty. Overall experience was discouraging considering that we felt ignored, and we have the feeling that the facility does not care for customers concerns and health safety. Now people can get sick and die!

Waited about 20 minutes for our table which was understandable for a Saturday evening. We were seated and we all knew what we wanted so as soon as the waitress brought our drinks we ordered. We watched all the tables around us get their food even those that ordered after us. After about 45 minutes the waitress comes to us and tells us that they misplaced our ticket that our food was just about to be prepared. She also advised us that the manager would come by to address this. Another 20 minutes go by and our food finally comes out. Although we waited so long for our food everything did come out good and how it was supposed to. Management still hadn't came by our table to check on us. We ate and we advised our waitress that the manager never came to the table she apologized and then said that a percentage would be taken off all our meals. Not the point we appreciate the gesture but the manager never showed his/her face.

I was very disappointed with my order today I request steak medium well, I received a burned ? dry steak, Brussel sprouts very burn and salty, also I request grilled chicken with fries from kids menu , the fries were very salty and a lot of peppers please is a kid menu dish!!!! Photos attached!!!

The quality of the food and the service is on par with high-end restaurants that cost more than twice as much. Even better than some high-end restaurants in my opinion. Joseph did an amazing job, he was super courteous and extremely professional. The food was delectable, the steaks were perfectly cooked up to taste and the timing was perfect. There is definitely some talent in that kitchen. Very pleasant and delicious experience. I definitely recommend it.