Reflections Brasserie - Tandridge

I wish I could say everything was perfect as we love the hotel, but sadly, we were disappointed. The whole set-up and ambience were lovely so we had high expectations. The first disappointment was that we got what seemed a new waiter who had no clue about the menu and each question we asked he had to look at his notes. If you have a new staff please have them supervised and not left alone when they're still learning. He wasn't even able to tell us what the fish of the day was as if it was properly explained to us we both would have ordered. One of the starters we had was cured mackerel but that came half raw and tasted awful, and had to be returned. Once cooked it was delicious. By all means, the food presentation was beautiful on all dishes. Then the main spoiler was when another waiter came asking if we wanted the carrot cake now... well it was meant to be a birthday surprise but hey since you asked it was no longer a surprise. Breakfast was beautifully set up and delicious the only mess up that happened was that they forgot to put the eggs on one of the plates so by the time the egg arrived the rest of the food got a bit cold. We waited for room service from 9pm and it got delivered as we were heading to bed at midnight. Apparently, their new google nest didn't work properly. So that was a slight disappointment for a 5* hotel.

Walk through the lovely hotel to be taken to a run down part of the building. Few people there and opposite couple in white robes, slightly uncomfortable. Dressed up for our wedding anniversary thinking it was going to be a nice occasion. The floor was dirty and tables weren’t clean. Didn’t feel like you could talk as it was so quiet. Food was average and wouldn’t have paid half for it, drinks took ages. And the waiter kept asking was everything ok. It was below par for what I expected was going to be 5star. Needs a good clean, and struggle to give 1 star. Was of my time and money. Wish I’d gone to our local pub for lunch instead.

Delicious meal at Reflections. Our steak was cooked to perfection and meal was excellent. Staff were very attentive

Great menu and fantastic overnight stay , breakfast was also very good selection of continental and fully cooked , exceptional

Unfortunately this restaurant lets the whole Hotel down. We travelled for our 19th wedding Anniversary to the hotel and are repeat visitors. Whole experience at the hotel was amazing apart from this restaurant. Dinner menu is limited. Starter came cold and took almost 30 mins to arrive. Main course took further hour to arrive and my steak was half fat, half meat. My wife ordered the Cod and Salmon came. The whole experience was shocking for a Hotel that purports to be a five star. I would not recommend eating here to anyone.