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Feedback gevenWas pleasantly surprised, after reading the reviews I wasn’t expecting it to be a good experience, but it was. The food came in good time, was very hot, fresh and tasted lovely. Cocktails were really good too, the dessert (sticky toffee pudding served with banana, vanilla ice cream and a sticky sauce) was amazing. Staff were very polite and professional, not sure what all the bad reviews are about, unless we were just very lucky. Only down side was the restaurant itself, could have done with being livened up a bit. On the whole really impressed.
Cold in temperature and atmosphere with terrible music. Food was inedible, we sent it back….never again! Although our waitress, Ellie was very good
Staff were rude and standing around looking clueless. Food can only be described as inedible!! Sent back the steak pie that looked 2 weeks old, and the garlic roasted veg consisted of 4 pieces of turnip that were black on the outside and raw in the middle. This was a Christmas present for my partner and we ended up eating over an hour apart because they couldn’t get the food out together. No apologies made when we complained, and we weren’t the only ones. There was obviously a major problem in the kitchen because so many people were unhappy. My advice would be to close this restaurant and bring in experienced staff that can cook and serve. No chef would cook this badly or let that food leave the kitchen
We sat down at 8pm nobody came until 8.30pm to take a drinks order. Our starters arrived at 9pm and wasn't as described on the menu. By 10pm there was still no sign of our mains so we left. The restaurant was empty to, so no excuse. What dinners there were all complaining about the substandard food for the price and extremely slow service. No manger available to take complaints. How convenient. This has to be the worst experience I've had in a restaurant.
We sat at 8 a.m., no one came to take a drink order by 8:30 p.m. Our starters arrived at 9am and were not as described in the menu. At 10 a.m. there was no sign of our nets so we left. The restaurant was empty, so no excuse. What dinner was all about the standard food for the price and extremely slow service. No staff available to take complaints. How comfortable. This must be the worst experience I had in a restaurant.