Costa Coffee - Taunton Deane

I visited the drive-thru and the food was fantastic. The hot chocolate was okay, but unfortunately, there were a lot of hairs in my frappe.

While traveling to Plymouth, we made a pitstop at Taunton Deane for a driver break. I decided to take a break and stretch my legs by visiting Costa for a delicious Latte. The service provided by the young man on duty was outstanding, and the Costa Latte was as smooth as always.

I visited the Costa at westbound Taunton Deane on March 25th. I ordered and paid for a medium skinny cappuccino and a medium Americano. Initially, they gave my daughter a small skinny cappuccino instead of the medium we had ordered. After some discussion, they realized their mistake. However, the second attempt at making the drink was still not correct as they used semi-skimmed milk instead of skimmed. When we asked them to correct it, the staff member lied and claimed that the green packaging indicated skimmed milk, even though they had used a different milk for the first attempt. It is unacceptable for dietary requirements to be ignored, and it is disappointing that they would treat customers in such a manner.

I stopped here whilst driving North on business. Its not a services you drive straight into you need to negotiate a couple of roundabouts and an awkward entrance. Once parked the Costa was the best option to sit down and eat some breakfast. I had a flatwhite which I am sure wasn't a double shot, tasted weak. The bacon bap was OK, bacon thin but it was tasty.

Great service, although busy on a hot August morning. Needed to stop and the friendly faces and chit chat went down very well. Good coffee too sitting outside in the sun