Cold Stone Creamery - Tempe

As a part of the rewards I received my BOGO for my birthday! Ordered a 'Love It ' cookie dough with reeces cup and it was delicious ????

My girlfriend loves coming to this location as it is one of the few locations that have dark chocolate. However, she is allergic to nuts and whenever she lets the employees know (so she doesn?t die of cross contamination) they always make a face, sigh, mock her, and or roll their eyes. Just because they have to accommodate her by making it in the back. This is our 4th time coming to this location, and they have done it without fail all 4 of those times. We will no longer return to this location, purely for her safety. We should feel comfortable with the fact the employees will take care not to contaminate the food, seeing eyes rolling and mocking does the opposite. IF YOU HAVE AN ALLERGY, GO TO A DIFFERENT LOCATION.

Really friendly staff, great ice cream, loss of one star because the straws for the milkshakes are so thin and flimsy that I had to suck hard enough to get a migraine and make my wife leave me.

They don?t have a comments section on DoorDash and I tried calling but no one ever answers. I always have to order birthday cakes from another location because the phone is never answered. Customer service is absent here.

They need to rotate out their old toppings for freshness. Got some walnuts that were stale. Shame because they usually have really great products.