Alberto's Puerta Maya - Terreno urbano

Rubén was amazing! He was very attentive and ensured we had a fantastic night! Friday nights they have a band and they are fantastic! The food was good and the drinks were awesome. Thank you again Rubén for making the night special for us!!! Service: Dine in Meal type: Dinner Price per person: MX$1–100

This is the worst feeling anyone wants to have after coming back to the States from a Cruise to Cozumel. I ate at your restaurant on 04/13/2023 at 14:18:40 and order two snappers for two people and was charged $1660.00 in Pesos which equaled to $92.14 in US CREDIT CARD READS A CHARGE OF $92.38 WHICH I AM OKAY WITH) . Today i am looking at my banking statement to verify all charges and SAD TO SAY THAT, NOT ONLY DID ALBERTO'S PUERTA MAYA RESTAURANT CHARGED ME FOR ONE MEAL THAT I ORDERED OF $92.38, THEY WENT AND CHARGED MY CARD FOR ANOTHER TRANSCATION ON THE SAME DATE OF APRIL 13 2023 FOR $92.19 IN US WHICH IS CURRENTLY PENDING WHILE THE FIRST CHARGE IS ALREADY FINALIZED. IF THIS CAN HAPPEN, I WONDER WHAT ELSE CAN HAPPEN TO THE TRAVELERS AS WE GET OF THE SHIP. THIS IS BEYOND DISSAPOINTING AND I AM LOOKING TO HEAR BACK FROM SOMEONE ABOUT THIS BECAUSE I AM DISSPUTING THE CHARGES. YES I KEPT ALL OF RECEIPTS ESPECIALLY KNOWING THAT I WAS OUT OF THE COUNTRY.

Me agrado el lugar, buena comida y bebida. Food: 4 Service: 3 Atmosphere: 4

Deliciosos tacos Comida: 5 Servicio: 5 Ambiente: 5

Highly recommended, Great Food and excellent service. I can’t say enough great things about Alberto’s but more importantly the Bartender who made sure I safely made it back to my cruise ship after being separated from my family and wasn’t able to leave him a tip. I think Ruben was The Bartender/ server we had he was an amazing young man who cared about nothing more than my safety. I’ve reached out on facebook to find him to repay him for much more than Great Service We loved the food and will definitely return again. If The young man who took care of us on Saturday afternoon January 13 th 2024 please let him know I’m looking for him