Natraj Romsey - Test Valley

Again…I don’t know why I tried ordering a delivery from them! Their timing is terrible…I ordered at 7.03pm which said 65mins for delivery…..I waited another 30 minutes after this to chase…then I got told it would be 5-10 minutes…didn’t arrive so 15 minutes later I called again and got told it’ll be 5-10 minutes again! I said no that’s what you said last time and then they said 15 minutes…so I’m in total over 2 hours from placing order…bearing in mind they are just over a mile down the road! This has happened before it thought o would try again…definitely never again….I have asked for a refund as too late now to eat…they have again ruined my night! I await to hear from a manger tomorrow as completely unsatisfied with their service DO NOT USE UNLESS YOU WANT TO WAIT 2 HOURS

Have eaten Indian meals for 45 years, always had the same, actually quite good apart from a massive lack of chicken in the chicken biriani. Mutton dressed as lamb.

Excellent service. Very tasty food most importantly the flavour of the food is amazing definitely coming back

1st impressions on arrival the restaurant and decor looked nice, had wanted to try Natraj for quite a while, we had the opportunity to try when friends invited us. We were seated at our table and menus and drinks ordered, staff didn’t seem very attentive and asking for a bottle of Bud was a rigmarole to say the least ! Then we wasn’t greeted by another member of staff to take the food order, he wasn’t friendly, and the rushed attitude and manner to which he did this was not pleasant. The food came out pretty quick and the temperature of my meal was warm, not as if it had been freshly prepared, it was ok but not as expected for a chicken Bhuna and pretty tasteless ?. A garlic Naan and a peshwari Naan came out in the same bowl, the staff member couldn’t even get which order they were in the bowl right. The dessert menu was presented and after saying we wouldn’t be having dessert, this was snatched away and pretty much was told the bill was coming, and the attitude from the staff was like we had outstayed our welcome and they wanted us out of an empty restaurant at 9pm on a Saturday night we sat down at gone 7.30pm ? What’s the rush, not impressed and won’t return again due to mainly the staff attitude and mediocre food. My wife this morning has a very bad tummy. The restaurant had vacant tables all evening, and we couldn’t understand why the untrained and not very attentive staff pushed the whole experience through so quickly, wasn’t as if people were waiting to eat, by 9pm we were the only ones in there on a Saturday night, had I walked past and looked I would of wondered why, but on visiting the answer is very clear ! Sorry but 1st and last experience for us.

We have ordered takeout a few times from this restaurant, but had never dined in before. The restaurant is modern, clean, and tidy. The food was delicious, although my wife wasn't a fan of the lime chutney in her curry. The service was attentive and reasonably friendly. The restrooms, although a bit small, were modern and clean. Overall, we had a pleasant evening and were considering becoming regular customers. However, one of the staff members followed a member of our group out of the restroom and didn't wash his hands. We were shocked to see him then serve food with his thumb resting on people's plates. Due to this experience, we have decided not to return to the restaurant.