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Feedback gevenWe stayed here for two nights having booked in January. There were a few emails backwards and forwards before we arrived as there have been some changes it seems at the venue. The restaurant is actually fully closed but they do serve breakfast and there is a bar area but the hours it keeps are unclear. David who greeted us was a decent guy but he told that he was also leaving. The rooms are OK, but tired and a little old fashioned. We paid a lot of money for not a lot of service or facilities. The breakfast was good. Not sure what will happen to this place as it needs some serious help I think as it has losts its way. Some energy to tidy up outside would help and an investment program for the rooms or it will slide further downhill. I think the issues stem from a charity running a business, Never a great mix. Clean and pleasant, but i think there is bettert to be had elsewhere.
We booked the restaurant for a private party for 40 friends and family and had a wonderful experience The team were well organised and handled the service brilliantly. Drinks, canapés, 3 course lunch, coffee and petit fours all delicious and beautifully presented. Most of the guests hadn’t been here before and will definitely be coming back, Well done to the team, it was a fabulous day.
Not everything can go well all of the time and what separates the good businesses from the bad ones is how clients are looked after when things don’t go to plan. Something wasn’t right last night (the detail doesn’t matter) and the way the manager looked after us as well beyond the call of duty. I would highly recommend this place to anyone looking for a comfortable hotel with great food and exceptional service
My partner and I dined at the Wharf House on both Friday and Saturday evening during our stay. It was evident that the restaurant put a great deal of thought and effort into the preparation and presentation of their dishes. Everything we tried was of excellent quality. While the prices were a bit on the higher side, I believe the extra cost was worth it for the delicious meals we enjoyed. The only minor drawback we noticed was that the entrance path was not adequately lit, which could pose a challenge for wheelchair users arriving in the evening.
The 9-course tasting menu was excellent. The standout were the delicious desserts. The wine selection was impressive, and the friendly host helped us choose some great wines. It was a lovely and relaxed evening with friends in beautiful surroundings. We had a great time.