Albany Thames Ditton

The atmosphere was very inviting and i will definitely be visiting again! i was made to feel very welcome by my server Charlotte who was very kind, helpful and courteous throughout the whole meal. Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sunday Roast Chicken, Dirty Burger

Very poor service from outset, considering it wasn’t busy (Tuesday lunch . Took about 15 mins plus to order a drink from our table, had to find someone and then the server took the order incorrectly. Ordered food which took an hour to arrive. I had a nourish bowl which on a previous visit was very good, however today no cauliflower but replaced with hard broccoli instead and cold rubbery halloumi on top. The roasted cauliflower was listed on the menu so surely should have been advised that it was going to be replaced (potential allergy risk?! Rest of the tables food was also very poor, like it had been hanging around. It’s unfortunate as on my last visit the service wasn’t great but thought we’d give the place the benefit of the doubt but after this visit I shall not return, dread to think what weekend service would be like. Was asked if we wanted to speak to the Manager but was pushed for time by this point and if it was hard to track down a server, I’d no idea how long it’d take to track the manager down! Who were these lucky people that got good service and food?!

We had a tremendous lunch at the Albany! All starters and mains arrived promptly, and we’re all delicious. Compliments to the chef and the staff who made our day! Price per person: £30–40 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Roast Beef, Duck Liver Port Parfait, Creamy Mushrooms, Half Roasted Chicken

Price per person: £30–40 Food: 4 Service: 4 Atmosphere: 4

We very much appreciate the attentiveness of your staff. We eat every evening and it's very nice to experience professional staff who know when to ask if we need anything. We were served by Kelly and Charlotte who were fabulous. Thank you, and we will see you again. Price per person: £30–40 Food: 5