Coach's Neighborhood Grill

The hostess showed no concern when my order was incorrect. She had short brown hair and tattoos that were quite noticeable. I had ordered a bacon cheeseburger without mayo, but there was no bacon on the burger, and it had mayo on it anyway, making my order completely wrong. After we finished eating, we informed her that the burger was missing the bacon. She casually mentioned that they didn’t have any bacon but didn’t tell us unless we asked. To make matters worse, we were still charged for the meal. I could also overhear the staff in the kitchen discussing us. The hostess was in the kitchen, eating, and left before any of the customers were served. In the end, our bill exceeded a hundred dollars. This was the worst service I’ve ever experienced! Never going back!

The hostess seemed indifferent when I pointed out that my order was incorrect. She had short brown hair and tattoos, and her attitude was quite unwelcoming. I had ordered a bacon cheeseburger without mayo, but there was no bacon at all, and mayo was slathered on it. So, my order was entirely wrong. After we started eating, we informed her about the missing bacon, and she casually mentioned that they didn’t have any. However, she wouldn’t have even told us if we hadn’t asked. To make matters worse, we were still charged for the meal. I could overhear the staff talking about us in the kitchen, and the hostess was hanging around there eating herself before rushing off before the customers were done. In the end, the bill for my family exceeded a hundred dollars. This was the worst service I've ever experienced! Never again!

Dining experience is consistently excellent, and the service is outstanding!

Additionally, I overheard the staff making negative comments about us in the kitchen, which was quite unprofessional. I also noticed the hostess vaping in the kitchen near the food and in front of customers, which is completely unacceptable. The bill for my family came to over one hundred dollars, and the service was the worst I've experienced in a long time. I highly recommend avoiding this place!

The food is consistently excellent, and the service is outstanding.