Umami Burger - Thousand Oaks

Went for a birthday told the server several times ... she brought out desert for other ppl not the bday boy (we had to ask for something for him) after we had discussed bringing out a bday dessert for him. I tipped well but I felt like I shouldn't have.

Unique style of burgers, most are listed as two patties, but each is a thin patty, if you want it medium rare, they combine the two patties into one. The truffle fries are outstanding. The burgers aren't huge, but due to the varied ingredients, can be filling. The decor is basic and therefore if they are busy, it can be extremely noisy if you aren't sitting outside (if available). It is loud enough that you can't hold a conversation with the person across the table. This particular night, people came in with their youngsters and the adults pretty much ignored their yelling and misbehaving. The corkage fee is $10 and it is reasonable for this type of restaurant. If it wasn't for being able to make a reservation via Open Table, I doubt that we would have gone. This restaurant would not rank high on our list of places to return to, but we would. The waitress was good, she made sure our orders were taken, checked to be sure all was OK and did a very good job.

Awesome food and drinks, great spot for before or after a show at the Civic Arts Center.

The food was excellent as was our service! Great night!

I would only recommend this place because the food is amazing. Every time we’ve gone the service though, is extremely slow. We went on Saturday night and were sitting at our table for at least 20 minutes before our server even acknowledged us. He only had one other table outside that we could see. We sat for 30 minutes easily before we put our order in. Maybe they were understaffed that evening, but every time the service is very slow. Food is amazing and served quickly, but you’ll wait at least 10 minutes before putting a drink order in guaranteed.