Tim Hortons - Thunder Bay

The drive through service was OK. If you can go inside. The girls at the counter are very good and quick.

The girl in the front who was taking orders I think she has to learn some manners and learn how to deal with the customer. I would have given zero but Google doesn't allow that. never coming to this place now poor management poor staff poor customer service they really need to fire this kinda staff and for god sake hire new people with good manners

I love everything about Tim Horton's and I have had almost everything on their menu. Yum ?

Manjot and the team and this Tim Hortons are fantastic! For everything and everyone they deal with at this location I don't know how they do it! They could have double the staff working most days to keep up with the demand but still I never have to wait an unreasonable amount of time! They always serve the mobile pickup with a smile! They definitely deserve recognition from management and the company for their outstanding efforts!

Specifically chose Tim Hortons as they are known to serve chicken noodle soup. I haven't felt well and wanted a Tim Hortons chicken noodle soup. Ordered and paid for the soup, turkey bacon sandwich and dark roast coffee with an expresso shot for lunch. The server checked to make sure there was chicken noodle soup before I finished my transaction. Waited about 5 mins for my order only to be informed that there was no more chicken noodle soup and was offered chili. Not in the mood to argue I settled for the chili as I was famished. . There was no butter in the bag for my complimentary soup bun and no salt and pepper. My turkey bacon sandwich had so much mayo in it I had to wipe off excess with the one napkin that was in the bag. Coffee had curled cream and went to waste as well. Took a few bites of the chili and threw it out along with the sandwich and soup. Ordered another lunch from other place and was not disappointed. Appetite lost and will not return to this. location of Tim Hortons. Thumbs down.