Jaxons Eating House - Thurrock

Went here for the first time yesterday and had a lovely meal with family. The food was excellent quality and reasonably priced. The selection/choice on the menu was just right. Lovely decor. Staff attentive friendly. Plenty of car parking space. Would definitely recommend.

On the 22nd September 2023 we had an drinks reception at Jaxon's for around 80 people of all ages. The venue is really nice and includes outdoor space. The bar staff professional experienced. The food was great (buffet). I wouldn't hesitate to recommend Jaxon's for an event.

I visited this place for the first time, and the service and professionalism from the staff were excellent. I would recommend and definitely visit again.

Ate here recently, the food was sub par at best, meat was over cooked, vegetables sloppy. No atmosphere.. staff were mainly children wondering around aimlessly will not be returning. Was a favourite venue of mine before it was taken over Shame.

My partner and I were excited to revisit the restaurant after trying the menu last week and dining at the parkside brasserie many times. Unfortunately, we were disappointed when my Yorkshire pudding was served cold and the sirloin beef roast was mostly gristle and fat, with very little edible meat. I returned the dish to the waitress, who said she would speak to the chef, but nothing was done. Another waitress offered us dessert, assuming it was to compensate for the uneatable roast. When we asked for the bill, we were still required to pay for the entire meal, even though I had sent my main course back. When the waiter came to collect payment, I explained the situation, but he didn't offer much of a response. I have been a loyal customer of Jackson's restaurant for many years and have always been satisfied with the service and food quality. However, after trying the new owner's menu for a second time, we will not be returning. Thank you for your response. I find it hard to believe that you would remember an alleged argument between two customers from five months ago. As I mentioned to your waitress and in my original review, the beef served was mostly gristle and fat, making it inedible. Despite my hope that my feedback would be taken into consideration, it seems to have been ignored. I hope that your staff will take future feedback more seriously with other customers.