Krushed Tomato Pizza - Tillsonburg

Domino's in Tillsonburg can be hit or miss. I have found that when ordering a pizza with many toppings, it is often undercooked and I always need to finish baking it at home.

This was my first time ordering online from this restaurant. I forgot to include the pick up time in my order, but when I called the location, they were very understanding and accommodating. The pizza was ready for us when we arrived, and it was delicious and hot. The staff was wonderful and helpful.

We really enjoy Domino's pizza. The staff is always friendly and helpful, which makes us want to keep coming back. And of course, we always love the food.

Dominos is an excellent pizza which is why we keep coming back.

The way I was being spoken to on the phone, with defensiveness, and reasoning, before confirming replacement, as well as the delivery driver asking for the original pizza, has now made my final decision not to order here anymore. My 5 year old does not like a visibly overcooked/dark food, and already doesn't eat the crust because of this, so when he wouldn't eat it, I of course called to get a replacement. We did get the replacement, and it was perfect, but never have I felt this way with our other local pizzerias, and this is a large franchise and was made to feel like they thought I was trying to take advantage of them. I'm mainly adding this review and pictures so they can visibly see the difference since that's what they seemed to want when they asked for the pizza back.....they didn't take it because I ate a couple slices, but I don't mind my pizza well done, but I didn't just order it for me and my son deserves to have pizza he likes too...well done pizza on the left, we did not order it well done.Edit: Matt called right away to apologize, was very friendly and understood the situation. Very nice to see the quick response to the issue.