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Feedback gevenUse food and customer service to be on point last time I assume that it was under new ownership.... was not in business for 10 minutes with any other customer to place order, why the young lady who accepts to take order was Chinese food in the phone then go by as I was invisible to the waited back 10 minutes left.Previously visit three weeks ago and the food was definitely not up to regular standards
Truluck carries hunts pizza and it is the only one close. I tried to call many paints in an order, but they won't answer their phone. when they do it, it is rare. I even experienced that they pick up and hang up the call. I'm not the only one who complains about it. they would think they would read these comments and try to use criticism to improve their customer service. they don't. you eat is great, but your customer service needs work. If I really want her pizza, I have to go there. wait in line 15 to 20 minutes to place my order and wait for it 10 minutes or longer. I wish they could answer the phone. a prescriptionist.
Love the food at Truluck. But today my family came by and I wanted to cook seafood. I order 8 black bass, 4 crockers and 6 Whiteys. When I came home, only 16 fish had. Was very upset, I live 21 miles away from Truluck.
Today April 2, 2021 I visit truluck for someone birthday. The food is good but some of the personalities that work there is yet to be admired. They purchase two large black bass and two large perch. Wanted them fried added peas and tomato and rice and a bag of skins and a bag of crackling. A second dinner was ordered of flounder and shrimps dinner off the menu. A third and 4th dinner was ordered off the menu 2 peice whitting and shrimp dinner. Paid almost $74.00 for 4 dinners a bag of cracking and a bag of skins. When they call me to pick up the dinners I gracefully pick up my order and walk to a table to check make sure I have everything. The 4 fish was there along with the side order, 2 two pieces whitting dinner was there and there side orders but the flounder dinner was not there. I was still in the store so I went back to the cashier and let her know I did received the fourth dinner. She proceeded to tell me I didn't order a fourth dinner. Then other workers got involved to find out what had happened. They came to a conclusion that the amount was correct and that I didn't ordered a flounder and shrimp dinner. She told me that I didn't order a 4th dinner. I'm not as smart as some but I know what I ordered. Any how I was offer the 4th dinner at half price. I accepted received the dinner now the price of all dinner together is in the upper 90's. I like trueluck but if they're price continues to climb. I can find better use of my money elsewhere.
The food here is so fresh and cooked to order. It tastes delicious and I always get more than I can eat.