Tcby - Timonium

Awful. I watched the employee serve the family in front of us she grabbed the cones with no gloves on nor did she wrap a napkin around the cone. My son even noticed it. When it was our turn, a different employee helped us and my son ordered his Oreo in a cake cone and before I could ask her to not take the cone that her co worker had already touched with her bare hand, she did the same thing? I then politely asked her to please get a new cone and not touch it with her bare hands. She looked completely baffled and confused as to how she would get a cone without touching it. I told her she could just wrap a napkin around it. Why we didn't leave, I have no idea. Then we paid and I noticed that I was charged for the small cups and then charged separately for the plain, cake cones (NOT waffle cones. Why did I have to pay extra for the cake cone? She didn't even use a cup the yogurt was just served in the cone. Can you please explain that? Why did I pay for a CUP of yogurt and then an additional charge for a cone. Would I have been charged extra for the germs if I hadn't asked for her to use a napkin when touching the cone? I'd love to hear from the owner. If you'd like to discuss the sanitary issues with your employees, let me know. I'm happy to give you the date and time of my visit in addition to employee descriptions. You certainly wouldn't want someone from the health department to have the same experience!

The Wednesday special is a great bargain.Good option in lieu of ice cream at a good price.Try it.I'm sure you will like it.

I am a TCBY regular for years. I chose to dismiss haagen daz because of it's high fat/cholesterol contents ,etc. TCBY gives the same enjoyment and a satisfying taste w/o all the extra stuff. So many varieties and different choices to make. Fun and healthier for the children. Not mucus forming like ice cream.

Clean, nice selection and $1.99 waffle cones Wednesday. Will be back with my kids to get some more.

I arrived at 6:45 and the two staff folks were cleaning up and the don't close till 10:00. They were nice and friendly. I ordered a pumpkin small waffle cone and it was like $5:50, and the yogurt was sour tasting. I usually like pumpkin everything but this was nasty. With Rita's and other options available, I can see that this chain will probably close. The place was empty. There was a time when this place was great. I had a vanilla/chocolate yogurt a few months ago and it was better than the pumpkin, but pretty bland