Domino's Pizza - Toms River

They know how to make a halfway decent pizza. Unfortunately no one ever told them how to call a phone!

Absolutely awful! My coworkers and I ordered food, and it took two hours for it to arrive. After an hour, we tried calling to check on the status, but we couldn't get through. When we finally did reach someone, we were told it was on its way—but another 45 minutes passed before it actually arrived. The food was cold and soggy, making it a complete waste of money! I will never order from this place again.

That must be the worst dominas. ya order well made cake it is uncooked and over sauce at ordering light sauce I am not a complainer on the regular, but I have this place more than a few x to correct never give my business to them again

I suggested they tell the delivery driver to go back and check if my food was still outside the old address, even though it had been sitting there for over half an hour already. I requested a refund, and the staff member said he canceled the order and initiated the refund process. However, I hadn't received any confirmation, so I called again the next day. The staff member informed me that no one at the restaurant could process a refund and that I had to contact the company directly. When I reached out to the company, they said that since it was a franchise location, I needed to have the owner call me, which would take additional time for me to receive my refund. It's now Tuesday, and I still haven’t heard anything. So, I called again and managed to speak with the General Manager, who told me that no one had processed my refund, meaning it would be another 3-5 business days before I could expect to get my money back, which should have already been resolved. In the end, I felt forced to reorder my food out of frustration because I was tired of dealing with the issues. The staff at this restaurant seemed inexperienced and unprofessional, making it clear that I would never order from them again. While I understand that mistakes happen, each person I spoke to shifted the blame onto someone else, leaving me feeling frustrated and without any resolution.

I would judge it 0 stars if possible. they refused to give me a refund. then they threatened me with physical violence when I came back absurd. this place must be closed.