Sonic Drive-in - Tonkawa

Sorry but I have to vent about today's experience. Placed an online order and checked in on time and after 15 minutes I pressed the red button and hollered at a carhop and asked when can I get my order that was ordered online and it took another 5 minutes to get it and the person inside came on the speaker at the same time...5 minutes to answer a red button is crazy. The order was missing items from the chicken strip dinner, the food was cold, missing the sauce and onion ring and toast tasted like rubber. It will be awhile before I order food again.

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheeseburger, Tots

They NEVER answer the phone when trying to place a large drink order. Using the app is not always an option. Customer service stinks!!! Service: Take out Meal type: Other Food: 1 Service: 1 Atmosphere: 1

Food was hot and fresh!! Service: Take out Meal type: Dinner Price per person: $1–10 Food: 5 Recommended dishes: Tots

If you ain't ordering ahead on-line good luck getting anyone on the other end of the red button... Maybe they just need a refresher course on everything?! Food: 1 Service: 1