China Palace - Torfaen

Highly recommend this takeaway food was piping hot and delicious...5* always come here for our Chinese food.

Really high quality Chinese and always fast, best in Cwmbran! Wide range of dishes and they’re all flavourful

Made a large order for 8 family members consisting of 11 meals. Firstly order was delivered to wrong address. When order finally arrived we realised straight away that we were missing 1 meal and the dishes that did arrive were incorrect and cold. Contacted the takeaway and was ultimately called a liar by the telephone staff. Not willing to send out replacement. I was informed that I was the one who had got my order wrong. This is absolutely unacceptable and the manner in which I was spoken to was incredibly insulting. They were not willing to accept any responsibility for their errors. I would most definitely not recommend anyone to order from here. This was by far the worst customer service anyone could encounter and the food was most definitely not worth the wait. Extremely poor all round. If I could rate with zero stars I would.

First of all our delivery went to the wrong address by the time our food finally arrived it was stone cold. Upon dishing out our meals we found orders were wrong and dishes were missing. When I phoned the take away they basically called me a lair and they were very rude and refused to put thier wrongs right. I will not be recommending this Chinese to any family or friends. Stay clear of the China Palace.

The Chips were a good portion but sadly they were undercooked. The chow mean was slightly burnt and I didn't like the curry sauce. The sauce had very little heat and was on the runny side. Their old curry sauce was much better. Use to be my favourite chines but now I have swapped to another one . Sad really. They are nice people with a good delivery service.