Kwan Dim Sum - Toronto

I have been dining at this restaurant for years. It may take some time for the staff to warm up to you, but once they do, you will have a great experience. Just as the sign says, this place offers the best dim sum in mid-town.

The waitstaff at this restaurant were rude and inattentive. They neglected to check on me during my meal and did not fulfill my order for Har Gow. When I attempted to inform a waitress, she seemed surprised and irritated before walking away without addressing the issue. I had to flag down my original waiter multiple times to have the missing item removed from my bill, which he did without offering any apologies. Additionally, I was charged for hot tea that I did not drink. The spare ribs were satisfactory, Sui Mai was average, but the rice noodle filled with shrimp was bland. I have experience in preparing dim sum and know that seasoning the shrimp is essential for flavor. I typically do not rely on Sriracha sauce, but in this case, it was necessary to enhance the tasteless dish. Despite being a generous tipper, I felt that the service and food at this restaurant did not warrant the $17 tip I left on a $16.39 bill. This experience was disappointing and I regret wasting my time and money on dining here. I will not be returning.

Excellent in every way. Might be the BEST Peking Duck I've ever had. Service. Professional, attentive and welcoming. Looking forward to our next...

Extremely poor service. Rude waiters that pay no attention. Food was sub par.

Excellent Cantonese food. Always enjoy coming here not only for he dim sum but all of the other yummy dishes.