Il Bianco - Tower Hamlets

Food and service was incredible. Proper authentic Italian food and good portions. Price was cheaper than at home so amazing for London prices especially tower hamlets payed less than £50 for the two of us. Found it as it was just a minute from our hotel, but will definitely be coming back

Another amazing visit to the restaurant, we come to. The restaurant as part of our Christmas tradition. The food and staff are amazing and I would highly recommend a visit

The food is very good here and the portions are big. But sadly it is not enough for customers to leave this restaurant happy. Staff is rude and that made the experience just not what You expect when You come into a restaurant. The main waiter (older guy) is spinning around like a bee and looks crazy stressed although has just a few tables. When we came in he immediately told us to wait outside and did not let us come in because some other ladies were waiting as well. Now I understand that they were there first, but the waiter could have said “hello, please wait a moment” or something like that. Then when we came in we didn’t really understand were to sit because he ran away again. When we got to the table he brought the menu and left. After, we ordered drinks and food. I ordered coke for myself and I saw when other waiter took already opened 0,5 l coke bottle and poured it in a glass for me. When the waiter brought pasta to my boyfriend he was sprinkling parmesan cheese not even looking at us or the plate. We joked that it’s good he didn’t sprinkled the cheese on my boyfriends head. As I said food was delicious. But when eating I was observing everything that was happening in the restaurant. Since I am a waitress myself at a fine dining restaurant and I study hospitality management it’s always interesting for me to watch how other restaurants are working. Younger waiter by the bar was drinking water. The older one was always running around like crazy, chewing gum. He even knocked up a sign when opening the door for guests. When we were eating he didn’t check if we are happy with the food or if we need something else. Both of the waiters were never smiling or being friendly and kind. But they were always yelling and talking very loudly, even louder than some tables. Also, these guys do not really know how to carry glasses or put cuttlery on the table. They do this without no trays and very loudly almost throwing things on surfaces. I don’t really understood this stressfull service because the restaurant was for sure not busy. The thing I was not happy about is not even that, but the feeling that you are not welcome and no kindness or friendliness from the staff. It’s not hard to smile or say ‘hello’ or ask if we are happy and how’s the food. I met much better waiters and waitresses in mcdonald’s or five guys. Staff and managers of this restaurant need to understand that good food is not enough to have a successfull restaurant that people would want to come back to. I am, for sure, not coming back there to eat.

Totally satisfied us and were reasonable at 14 quid each Seems a colourful place with lots of noise etc so not sure dining in would be everyones cup of tea. I put it down to their qunitessential Italianness.

There were six of us and we were all very satisfied with our dishes. The pizza, fettucini with salmon, shrimp, pannacotta, tiramisu, and bruschetta were all delicious. Everything tasted homemade and we highly recommend this place. The service was friendly, fun, and excellent.