Nandos Chillfactor - Trafford

Food was fast, quick, all correct. Kids ate it all. Calm environment. Really nice experience. Staff all great . Taylor really lovely

Firstly the manager. What a fantastic manager, the manager, he is a credit to this restaurant and deserves a promotion. His friendliness, attention to detail, professionalism and concern and clarity over the allergies that our group had was so reassuring, it really was. It's unbelievable how many restaurants we visit where the staff are uncertain whether their food contain allergies is incredible. Exceptional. Secondly the food. Wow the chefs and cooks deserve a mention here too, because the food was absolutely delicious and cooked and presented to perfection. Finally, the waiting staff are also exceptional taking orders efficiently, professionally, understanding the order and importantly taking the order politely and with enthusiasm. They also keep this restaurant very clean, clearing the tables quickly, cleaning any rubbish under the tables and just ensuring that the place is a lovely place to eat. Well done. Exceptional.

I was missing some items off my order and adam was eager to help and fix that was very busy but dealt with situation.

When we ordered takeout from Deliveroo, we had 3 missing items and their customer service was not helpful at all. However, Kara from Nando's Chill Factore went above and beyond to assist us. Her customer service was exceptional and we couldn't have asked for better help. Thank you, Kara!

I was at the chill factore Nandos on Friday. I urgently need to contact this branch directly. The number is automated. How can I do this?