Jack's - Trenton

I stopped to get grits. They did not disappoint.Friendly staff, fast service.

This is my last trip to Jacks. They never have slaw. They always forget to give you biscuits. This time the mashed potatoes were runny and the forgot to give us any dipping sauce. I'm just done with this place. I definitely wouldn't recommend it.

Great, big chicken sandwich. Best chicken ever. Beats the pants off KFC.

Been a few times and the service is always horrible. Won't be back.

Another bad drive through experience. Ordered a three piece dinner, added another biscuit, added 2 “comeback” sauces. Got my order and inspected it at the window. They stare at you like you’re holding up traffic no one was behind me. I tell them I’m missing the extra biscuit and the manager sternly says “sir, it’s in the box!” I have to open the box wide and show her there’s no extra biscuit. She begrudgingly returns to the window with my biscuit and before I can say “thanks”, she shuts the window. I then drove home and opened the bag to find that they had forgotten my two sauces. Ughh! So, I call up there and tell the manager my dilemma. I was nice but I didn’t have to be. She could have cared less. I felt she wasn’t going to offer any remedy so I had to ask them if they would please put name down to receive my sauces on the next visit. Again, she begrudgingly did what I asked and took my name. I said “thanks” and she said “yeah.” What a disappointment. The food is good but the drive thru is about as reliable as McDonald’s ice cream machine. C’mon Jacks! Fix this problem!!