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Feedback gevenThe beef patty is not fresh.Burger is much worse than other A&W.
Just ordered and the cashier Pookie was rude and unreasonable. Train your staff properly. She also went in the back and gossiped about me with the other staff who immediately looked at me and started laughing. How unpleasant, why hire people that can't be kind and provide service to customers. If it wasn't for us customers she wouldn't have a job.
Pookie needs to go! She is an embarrassment to such a great establishment. I have never experienced such poor communication and lack of respect and customer service. Will NEVER go back here. The staff speak in punjabi about customers and giggle and laugh while starring back at them. Zero respect given to customers. I don't understand why they don't hire and train staff to be polite, and professional.
Wow just encountered Pookie be extremely rude to the lady in front of me. Such a horrible experience especially in front of her children and then to talk about it with the back end staff. The customer wasn't wrong and Pookie should immediately be let go of her behavior. Such a shame they hire people like her. Staff and service here are horrible
I ordered a takeout burrito, but when I opened it in the car, it was completely different from what I ordered. I wonder if it was because they were in a hurry to get off work soon.