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Feedback gevenI was served what might be the best chicken quesadilla I have ever tasted.
My wife and our friend decided to share a half-order of ribs, while I opted for the pulled pork sandwich. Unfortunately, the service was abysmal. After we found a table, our server came over to take our drink orders. We all chose margaritas, but when they arrived, mine was only half full, while the others were about three-quarters full. Fifteen minutes later, our server informed us that the kitchen was ready to take our food order. We were surprised, as we’d already been waiting quite some time. We ordered some potato chips, the half-order of ribs for my wife and friend, and my pulled pork sandwich. After a 29-minute wait, the server returned to inform us that they had dropped the ribs on the floor and that was the last of the half-racks. They only had full racks available, which they couldn't split. They ended up ordering shrimp tacos instead. To make matters worse, the potato chips were rancid and completely inedible, while the shrimp tacos were greasy and unpleasant. My pulled pork sandwich arrived without any BBQ sauce, making it rather disappointing. Overall, it was a dismal outing to Tubac that left us feeling frustrated. On top of that, there was live music that wasn’t very good and it was played so loudly that we struggled to hold a conversation. It was incredibly disappointing, and we won’t be returning anytime soon.
We tried Tubac Jacks based on. Coupon sent to us. First, even though we each had coupons they would only honor one, unless one couple would move to another table. The food was marginal, it was over priced. They charged extra for many things including sour cream, that most restaurants provide as part of the meal. The service was okay. The idea of couponing is to get people to try their restaurant , well we did and we won’t come back. Not a good experience
This restaurant was one of my all time favorites visiting southern Arizona. I enjoyed the Rodeo Burger while my dinning companion enjoyed the Baby Back Ribs. Can I say huge portions! We wish we could have taken it all with us but we didn’t have a place where we were staying to store it. The staff was friendly but service was a bit slow. To their credit, they were totally busy with almost a full patio of lunch diners while we dined inside. Would definitely go back again though when we visit Tubac. Great place!
Terrible management, terrible staff. We asked for a beer, a diet coke and a water to start. It was 7 minutes before a beer showed up, another 7 for a diet coke to show, water never showed even after asking the manager. We didn't bother staying for the food. They can't get it together for a drink.
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