Moe's Southwest Grill - Tucker

The male that was serving me was not friendly at all, I’m assuming he was the manager. He was tight af when it came to the portions he was giving me. I almost walked out right then and there when I saw him giving me half a spoon of ground beef. I will just stick to the North Decatur Road location next time.

Every time i order at this location i get practically no food at all. I accidentally ordered to this location last night after saying i would never go back, The food was cold, the birria was tough and dry, and they gave me the wrong rice. I could not eat more than two spoons of my meal and they gave my husband a half scoop of everything (rice, chicken, and cheese) and he doesn’t get a lot so there was practically nothing in his bowl. Will never go back and don’t recommend.

Always great, and on time if you order online. Service is perfect.

On 9/16/23 I ordered Moe’s for my daughters and I and the food was not what I expected. We eat Moe’s a lot and has never experienced this before. We got our food via Door Dash and the food was a little cold. Which is understandable since I couldn’t pick it up myself. However, around 8pm (we received our food around 1pm) one daughter and experienced some stomach issues and the other daughter vomited several times in one hour. I called the nursing hotline and it determined food poisoning. Being in the medical field myself, I figured that is what it was since we really didn’t eat anything else because of the nauseous feeling. I called today to let the store know the issue. The guy that answered was really nice but I gelt like I was dismissed about the situation.

I love Moe’s, however when I called to let the team know that my kids and I experienced food poisoning it was dismissed. I asked if anyone would follow up with me about the situation and was told no it will go ip the chain of command. Then I was told when food poisoning should start I’m in the medical field) and that was incorrect.