Chipotle Mexican Grill - Tucson

I love the personal here and I am a huge chipotle fan. this place is always out of something. it almost never fails. it began to be an important thema in the last months. it's at the point where I was in the line. Come forward, start my order, then I'll tell me what the 86 list looks like. I would love nothing more than to come back to this review and change it to the 5 stars it should have. that will happen if they are not consistent with rice! Whoever is here, please! I know you can do it better. I will visit my favorite chipotle a few more times in the month. help me change these stars. I look forward to improving.

Terrible experience. I spend a lot of money with this place as my company often used it for team dinners. recently the service was the worst. Today I was served pampered guacamole and acidic cream with objects inside that should not have been within the acid cream. the staff had also filthy aprons that touch the eating as they prepare it. I asked that the guacamole should be removed from the order and was calculated twice for the spoiled guacamole. they also forgot the extra tortilla I requested. when I expressed my feelings about the experience, abbigail argued with me as if I was lying about my experience. she has given me for one because in the handle to talk to a manager (emma), then the manager told me that the location had left for the night. abbigail refused to give her own name, although I found her information when looking at my acknowledgement. I really can't believe I was treated like that. it is really regrettable how hostile the customer service field (this place in particular) has become customers who decide to spend their time and money with them.

I've been to this place a few times, sometimes I use my app and order, twice I showed and someone else just caught my order. this is not something that could be controlled by their workers, as they just placed the commands on a rule. overall, eating is good, the quality does not seem as big as some of the other chipotle’s and that’s just because the huh seems warm instead of hot in the sofritas it seems as if for a day compared to some of the other chipotle I’m going to. but this is not every time I come here, so I give them three stars. it's not as clean as they like, but again that maybe the times I showed up and it's clean all the others?

Terrible experience. I spend a lot of money with this place as my company often used it for team dinners. recently the service was the worst. Today I was served pampered guacamole and acidic cream with objects inside that should not have been within the acid cream. the staff had also filthy aprons that touch the eating as they prepare it. I asked that the guacamole should be removed from the order and was calculated twice for the spoiled guacamole. they also forgot the extra tortilla I requested. when I expressed my feelings about the experience, abbigail argued with me as if I was lying about my experience. she has given me for one because in the handle to talk to a manager (emma), then the manager told me that the location had left for the night. abbigail refused to give her own name, although I found her information when looking at my acknowledgement. I really can't believe I was treated like that. it is really regrettable how hostile the customer service field (this place above all) has become customers who decide to spend their time and money with them.

Employees seem like they are in a trance, half of them are trying to do cleaning jobs at the same time they are taking orders and making bowls. Cashier disappeared for 5 minutes, only one guy on the line that looks like he couldn't care less about presentation of the food, throwing it around. The counters are filthy and honestly I won't be surprised if I get poisoned. My food was cold, and the wait time made this not worth it. Choose any other chipotle, I've given this one enough chances.