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Feedback gevenOrdered a Turkey and Bacon sandwich and they l only out one slice of Bacon and one slice of Turkey meat. Is this a joke? How are you going to charge $10 for a medium sandwich and not even put any meat on it. Never returning here again.
First impressions clean friendly staff. When I asked what they normally get they had a legit answer and I got the Italian on Dutch with fries. Food was above all expectations highly recommended!
I ordered online to avoid going in person, but I should have just gone instead. I wanted sprouts but didn’t receive any at all. Additionally, the online ordering system asks for drink choices, but it would be helpful if it were updated to reflect what they actually have in stock. For $14, I expected my order to be correct.
However, the issue arose when we got home and opened our sandwiches; there was so little meat that it was difficult to distinguish the ham from the pastrami. I’m being completely serious when I say that each sandwich contained only a couple of very thin slices of meat. The total cost was $29.20, which felt like quite a lot for so little meat.
My husband and I had ordered lettuce wraps and requested all the toppings that come with the sandwiches, but we didn’t receive everything. Additionally, the meat portions were minimal, and the presentation was quite messy. We also ordered sweet potato fries and regular fries, and while we requested full orders of each, my son received a full order while we only got half. When I asked to speak with the manager, he claimed to be the manager and told me that's how the fries are served. However, I frequently visit the Visalia location and always order the same items, and I can assure you that my fries were definitely not a full order, yet I was charged for one. We ended up spending $50 and had the worst experience possible. I contacted the corporate office, and they informed me that the franchise owners would reach out to me, but it's been three weeks, and I still haven't heard from anyone. I feel ripped off and have decided not to return to that location again.
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