Ask Italian Tunbridge Wells

Book a table for by opentable becouse ask italian online booking not working properly and not answer the phone despite rings for a few minutes we sat and then came the manager and asked the booking. he explained that ask italian no longer used opentable. that was very embarrassing. I felt we were not welcome. the man came back and asked for the booking confirmation. fortunately I printed the booking confirmation and could show him this we ordered our starter and net. Unfortunately, the starters did not arrive and one of the main things was missing. the management gave us a reasonable discount without asking, which was polite and respectful although I had given a bad evaluation, I would nevertheless return this to a unique experience, as ask italian has provided a very good service for a family-oriented base restaurant for us in the last few years. it may be due to a change in management at this particular branch. we're going back. If there is a re-creation, we will assume that there is a decline in the service that it traditionally provides and goes elsewhere.

An average experience -neither excellent bad yet excellent bad, only average! poor calamari, ok tricolore, ok calzone, ok lasagne - do you try my drift? It's okay!

Food food, service, personal bathroom despite online booking and email confirmation, there was no table reserved for us at the arrival. because it was close to christmas and I was uprage from eastbourne and my friend from london, if it had not been available table, I would certainly make my dissatisfaction known. for the case there was a table free, but that was with pure luck. they really should sort out their online bookings. if you had a big party in a table for her, you would have had more than a little problem.

Unfortunately, our starters did not arrive and one of the main dishes was missing. The manager offered us a discount without us having to ask, which was a polite gesture. While this experience was disappointing, I have had good service from ASK Italian for the past 15 years as a family-oriented restaurant. It may be due to a change in management at this particular branch. I am willing to give them another chance, but if similar issues occur in the future, I will consider going elsewhere.

An average experience -neither outstandingly bad nor outstandingly bad, just average! Poor calamari, okay tricolore, okay calzone, okay lasagne -get my drift? It’s okay!