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Feedback gevenThey need to turn their auto accept for Uber Eats off if they're closed instead of charging me. Food in the past has been good but i want my money back because i didn't receive food. stupid.
Stop using paper bowls. It is very inconvenient for Togo orders. By time I got back to work ALL the broth had leaked out and filled the bag! Luckily it didn't leak in my car! Delicious food but this is bs!
I never went here until recently so I never experienced how much better this location supposedly was before the pandemic, but I have to say the 'flavourfulness ' of the food is as top quality as can get, the only issue is everything else, from lack of drink ingredients for teas to out of service drink fountain to bathroom with no working lock mechanism to sort of abrasive customer service. The dining area was clean, but sort of a sad atmosphere.I was served in the clay pots that apparently were taken away for awhile and the food is incredibly tasty, but it appears the pandemic like many other food place wrecked havoc on this location.
I was there last week. While the other restaurants were filled with people, this one only had two customers inside. I knew this restaurant brand but did not have chances tried before. Due to my schedule, I just decided to give it a try… while it seems a mistake. The smell inside the room is quite strange. The food was absolutely nothing like the ads on the wall. It was more like a chicken mushroom soup. The flavor is okay with a lot of ginger inside. Will definitely not go there again.
I used to really like this place but the food doesn't really taste the same as before the pandemic, less flavor more watery. I've seen other reviews that the clay pots are no longer used and wonder if this is the reason. You don't come here for the ambiance, and if the food doesn't taste the same there isn't much of a reason to return