El Jardin - Twain Harte

Great service, great Mexican food, prices. We had our toddler with us and they were able to let us have the table with extra space for his stroller!

We love Mexican food and so want to support this business in the Twain Harte area but it is so poorly run. Having visited this place over a dozen times as big Mexican food fans I can tell you we've been double charged, double tips applied, food repeatedly not as ordered (completely wrong dishes), the place closed when they are suppose to be open (no sign or anything) and todays somewhat final straw, walked in at 6:50p and were told they close at 7 and wouldn't serve us. 1 it's a 3 day weekend how do you close at 7 and 2 every website with your info on it says you are open until 8. In a town starved for restaurants it's a shame this one stays open because there aren't any other options. They could do so much better with just small adjustments but they likely don't care since it's apparent they get business regardless due to scarcity and have done nothing to improve their reputation or operations.

Inconsistent Experience and Lack of Transparency I recently dined at El Jardin and unfortunately, my experience left much to be desired. I believe it's important to share my thoughts so that others can make informed decisions about their dining choices. Firstly, one of the most disconcerting aspects was the lack of price transparency. The menu did not display any prices, and it seemed that the cost of dishes might have been determined by their appearance. This approach not only made me feel uncomfortable but also raised concerns about fairness and inclusivity. Furthermore, I opted for a to-go order on a separate occasion, only to find that it lacked some essential components. The absence of silverware and napkins in the to-go package was disappointing, as these items are crucial for a convenient and pleasant dining experience, even when enjoying a meal outside the restaurant. While the ambiance and flavors of the food were commendable, the issues with pricing and missing essentials overshadowed the positives. As a customer, I believe that transparency in pricing is essential to make informed choices, and basic amenities like silverware and napkins should be provided to ensure a seamless dining experience. I hope that El Jardin Restore takes these points into consideration and makes the necessary improvements to enhance the overall customer experience. It's my belief that addressing these concerns will contribute to a more positive reputation and happier customers in the long run.

This place sucks!!! I just wanted a tostada and they don't serve al a cart on the weekends. I wasn't going to pay $16.99 for a meal I wouldn't finish. Ordered bean dip. Came out lukewarm to cold and the beans are watery. Table ordered shot of tequila and I recommend ordering top shelf because the one we got was awful. Ok for stopping if you're desperate. Service and ambiance is ok. Staff is friendly and place is clean

This review is over 4 different dining experiences and represents all 4 taken together. Over those 4 tries the food was edible at best to barely edible. The worst, and last experience, I order Chicken Taco salad and the flavorless boiled chicken wasn 't drained and soaked the bowl to ruination. When dealing with the waiter expect to get two visits, one to take your order and one more when they deliver. You shouldn 't expect anything after that. You will have to go the the bar for more service. The atmosphere is always nice and quiet, I am suspicious now. They never seem busy as their food and service is poor.