Starbucks - Tyler

The staff at this restaurant is fantastic, and the location is great. Despite being close to a rough area of the city, the atmosphere is still very welcoming and the employees are extremely friendly and attentive, even when busy. The restaurant is clean and well-kept, including the bathroom facilities. There are plenty of parking spaces available and the restaurant is easily accessible. It is located in a parking lot with other businesses, making it easy to find from the road. The drinks served here are of high quality.

I have never received my order for a caramel ribbon crunch with extra syrup and crunch correctly at this location. It's a simple order, but they always seem to get it wrong.

I have never received my order for a caramel ribbon crunch with extra sauce and crunch done correctly at this location. It's a simple order, but they never get it right.

I just left those who can never correct my order. next to their customer service sucks, it is the closest to my house, but I will avoid it and go to another place. I ordered a double shot espresso on ice with 3 pumps white mocha and caramel drizzle as I got the window that she gave me a hot big cup and I told them it was assumed to be over ice, and she just poured this drink into a venti without caramel syrup and forgot my pumpkin bread and not heated it up. portable customer service

Placed a mobile order. Selected “in store” pickup as I was in a hurry. Got to this location and the inside was closed. Had to wait over 20 minutes in the drive-thru to get my coffee. By the time I got it, it wasn’t hot as it had been sitting out. Extremely slow service.