Popeyes Louisiana Kitchen - Upland

This special location is by far one of the worst popeyes chicken restaurants in the environment. the longest the lobby was locked for orders and there was no warning. they have always no different articles, despite the big displays on the windows, and with more than one occasion have forgotten the articles in the orderings, although they have charged the people for them and if they are asked for a refund, the administration seems to have a posture about it.

Went to get a 10 piece they shorted me a breast. I called the manager they didn’t want to make it worth my while to drive back there the next day to get what I asked for was a five piece with 2 breasts. She offered two breast and a leg . I said not good enough for me to drive several miles to get the measly 3 pieces. These people here at this location are not treating the customers the way they should be treated. I’m definitely going to go look for someone else higher up discuss this poor treatment of patrons. I’m pretty sure they purposely omitted the breast because it’s a meaty portion. Slipped me a thigh instead of the breast. Dirty tricks played by unethical people

Worst Popeyes I have ever been to. I ordered a 2pc. and when I got to the window asked if it was a breast/wing and they said no it’s leg/thigh. I asked them to swap it, they wouldn’t because it was already put in the bag. Not wanting to argue, I just took what they gave me. Got home, red beans and rice were runny, it actually grossed me out so I threw that away. Took a drink of my soda and there were NO bubbles, threw that away. At that point everything went in the trash. Just threw everything away and lost $20. Will never return. YUCK! Bad food and service! Will take my money elsewhere!

Very Disappointed! The lit sign said open and the Google directory said this store was open till 9 pm. We drove up to the window and a man's voice said were closed it seemed like the man just woke up from a nap. Then we drove to the lobby and the front door sign said Due to Short Staffing the lobby is closed please use the drive thru my wife walked in the store, the door was unlocked, and asked why they are closed. The staff was very rude and said to my wife that she should read the sign. The sign talked about the lobby not the drive thru and no where did it say they closed an hour early. Not professional at all. I do not recommend this restaurant.

Waited 20 min just to get thru the drive thru due to a delivery truck blocking the entrance. Finally got thru and ordered they were out of sweat heat and the lady seamed confused on putting in my order and kept interrupting me asking if I was done with my order yet. I got my food and wanted to ask for honey and the guy at the window turned and walked away and I waited like 7 literal min waiting trying to get his attention just so I can ask for honey finally get home and start eating and everything was wrong with my order I wanted spicy tenders and got all regular not spicy and I wanted a spicy sandwich again not spicy also asked for no pickles and there was pickles overall a very bad experience with this location