Ruby Tuesday - Urbandale

They have completed updated the restaurant and menu. Restaurant is very welcoming and the food was delicious! Will be dining here more often.

The menu looks great lots of options but when you get your food it's not that great. They should tone down the menu and use different pictures. The food looks nothing like the menu. My New York strip was over cooked. The shrimp was small and over fried. The half rack of ribs looked like 1/8 of a slab. We very disappointed about my choice to eat there. Won't be back or recommend this place.

Awful experience sent food back and didn't take it off bill then decided to use rewards for it they took off bill but raised price on different item so was same total food there been going down for a minute won't be

Greeted at the door and seated quickly. Server took our order and food arrived soon. Pleasant staff.

I ordered a meal and the waiter asked if I wanted swiss or American cheese, I said Swiss cheese. When I received my bill the waiter charged me for the next higher priced meal. I asked the waiter why I was charged a higher priced meal and he said I had ordered it, my Wife even told the waiter I did order the higher priced meal and the waiter said he was sorry, but he was still charging me the higher price meal anyway, even though I didn't order it. The meat didn't taste good at all and the french fries were soggy and cold. The lemonades were watery. We will not return to this restaurant!