Jimmy John's - Utica

Personally, I'm not a big fan of Jimmy John's limited options of either an 8-inch or 16-inch sub. However, I must admit that the quality of the sub itself is excellent. The bread is good and I especially love their provolone cheese. It's a great sub overall. My only complaint is that they don't offer a 12-inch option, which puts their competitor, Jersey Mike's, one step ahead. Despite this, the staff at this location is great and the service is fast.

The delicious bread and fresh ingredients result in incredibly tasty subs!

The Jimmy John's location is good, but be aware that access is limited if you are coming by car. We stopped off I90 expecting a quick stop, but it is located within city limits with city parking.

If I could give -5 I wouldAbsolutely horribleDi not even recieve half the stuff that I wanted on my subMy coworkers same wayI do not recommend this place at allI will never order againAnd we paid $55.00 so here is a pic of where it ended up ,right in the dumpster .

I would give this third world dictator restaurant owner a zero, but I was concerned the algorithm would have just not recorded it as if I skipped not giving any star. While the food was fine, it wasn't at all what was presented on Uber. Evidently the big crispy roast beef sub sandwich is no longer selling. Not even with American cheese. My Uber points awarded me a free sandwich. But the Utica Boss and owner of this establishment waited til delivery at doorstep to call me telling me he can't delivery a free sandwich to my loved one in his motel room unless I paid for it. Seems to me that's his responsibility to contact Uber, NOT a customer to whom I was told from his employee on the phone that the order is all set and paid for. I don't mind paying for the item I ordered at full price without Uber reward being used, but the lack of communication between owner and Uber is pathetic, let alone the allowing me to believe the order was all set and paid for was just as pathetic. But the owner waiting to drive all the way to doorstep of my loved one to btch about extra money to his face THEN calling me to explain HE would suffer the loss of it was a freebie was unacceptable. That's his problem between the agreement of policies between him and Uber not dragging me an honest customer in the middle! Perhaps the real culprit is Uber and not the restaurant owner, I get it. But how will I ever know unless HE straightens this issue out with Uber. For until he does, it reflects in part on his establishment as much as Uber.