Jimmy John's - Utica

During my visit to Utica, I decided to have a quick dinner at this restaurant. The customer service was exceptional! Eddie, the man working at the counter, managed the phones and also trained his coworkers at the same time. He handled some difficult customers with ease and remained calm throughout. Eddie's customer service skills were top-notch and he was truly fantastic.

The food was delicious and the restaurant was very friendly and clean.

Not bad. One guy was great, he made everything ok after his coworker messed up the order.

Called and ordered delivery to my work and jokingly mentioned that I was pregnant and starving and when I opened the bag he added extra pickles to bag. He truly knows what pregnant women want haha! That was so kind, thank you so much!

Great food decent price.thx Rob B you're a valuable asset to the company...