Toby Carvery Ugly Duckling - Uxbridge

This is a Toby Carvery, as the name suggests it is a carvery. The meal was good and reasonably priced. The service was friendly and helpful. The place was clean enough, but could benefit from a deep clean.

Toby carvery restaurant. The carvery is gorgeous. Pile your plate high with potatoes and vegetables.

Went to visit yesterday 25.06.24 Checked online before coming. The website’s the opening time information stating that the branch is open at time of our arrival 21:00 and website side it closes at 23:00 But when we reached. It was closed. We understand that it can change online can be unreliable. We were disappointed that all the staff in the bar left us as customer standing there no information given. Not till my tall husband arrived and asked that’s the only time one staff says place was closed. I really do not mind that the premises is closed. Lack of customer care was the one I feel that was not addressed professionally. This really puts us off coming to any Toby’s. All the Staff saw us typing car registration intending to dine or drink or else why will we stand there typing our car registration and waiting to be seated? No regard for customer I feel it needed to be raised for future customer patrons as you will lose customer if you don’t talk to them.

Absolute smashing evening. Are waitress Chloe was fantastic, she couldn’t do enough for us, all the staff were friendly and smiley. The roast potatoes were hot and delicious, the beef cooked to perfection. The chocolate fudge cake and custard was divine.

We were a group of eight celebrating a birthday at this restaurant. The staff were extremely attentive and even brought out our cake while singing happy birthday, which was a nice touch. The food was hot and delicious, and we loved the app that gave us a discount. Thanks for a wonderful evening!