Jamba - Valencia

I absolutely love the smoothies here, but I was concerned to see that my friend, who works at Jamba Juice, was overworked and had multiple chemical burns from cleaning products. She ultimately had to quit for her own safety. I hope Jamba Juice can prioritize better treatment of their employees.

Refreshments from Jamba Juice are always reliable. The staff is friendly, the service is quick, and the place is clean. I used my BOGO coupon for the healthy green smoothies, specifically the Apple 'N Greens, which are delicious. The atmosphere is spacious and even has a relaxation area, making it a great spot to unwind.

I ordered a wheatgrass juice online for pickup just 15 minutes before closing time. When I got home and took a sip, I was really disappointed. It tasted like they had simply poured a pre-bottled juice into a cup instead of making it fresh. The next day, I returned to the restaurant to speak with the manager, but they weren't there. When I went back again later and brought up the juice issue, I was informed that refunds could only be issued on the day of purchase.

I was on the mood for a smoothie after I got done at the Sweat Box. I did not know that I had a free smoothie in my app waiting for me for my birthday. Win win all around. The smoothie was so filling I haven't been able to finish it all. The store is super clean and everyone working there was so nice.

Horrible service both in store and via the customer relations line. I 've been trying to resolve an issue with an order I place in the app for nearly A MONTH. Customer relations says I have to call the store directly (even though the website says otherwise), and the store never EVER answers the phone or they pick up, say nothing, and hang up!! It 's really getting ridiculous... Is Jamba willing to lose a very frequent customer over one order? Do better.