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Feedback gevenI want to start by saying that I have eaten at Bill's Pitt several times, first when they were located near Steeles/Wilson and later when they moved to Woodbridge.
I can't believe I was charged $7 for a bottle of water! And to top it off, the waiter had terrible customer service skills. I definitely won't be returning to that restaurant.
I often bring clients out to lunch across Ontario, and when I come across a restaurant that impresses my taste buds, I make sure to visit it whenever I'm in the area.
We have been going to Bill's since they were at Jane and Wilson many many years ago. A classic steak house worth all the fixings, where the owner is cooking and may even help serve you.! While the current location isn't perfect, once you find it, it is easy to get to, loads of free parking, convenient. The restaurant inside is well designed, spotless and inviting. The food is always fresh and well prepared. Nothing fancy, but excellent quality. We go for steaks, but the fish and ribs and pastas and specials like Rabbit or Osso buco have also been delicious. They also carry a good wine list. Please call ahead as if you are a bigger group they will need extra staff-it is a quiet location that you wouldn't need to go to unless you were visiting the restaurant and it can be quiet on weeknights. When you do go, Trust that you will be treated with the care and service and respect and warmth that hardly exists anymore in restaurants. Frank the owner would make sure of it.
This so-called steakhouse, serves steak that is perhaps a tad better than airline quality meat that’s been overcooked and almost tasteless! The restaurant was virtually empty and there’s a good reason for this. The appetizers were only OK but we were ready to give them a pass on the apps.But the steak! I love steak and have been going to traditional steakhouses for 45 years. I think I’ve left a steak unfinished perhaps twice including our visit to this restaurant. And that includes also when perhaps the steaks weren't great, but at least they were passable, and who likes to make a scene.I’d ordered a rare steak. It arrived at best, medium rare. I decided I just had to return the steak and showed the waiter that the meat was definitely not rare. However, he asked me to cut into the middle of the steak, something I found quite odd. It still looked overcooked to me and he took the steak back. A minute later the chef/owner appeared with my original steak CUT IN HALF! He pointed out to me that the steak was indeed rare and had a cold centre (it didn’t,) and if any rarer he told me that the whole steak would be raw. Really? To make matters worse he displayed an aggressive demeanour and I know he’d have taken the steak back if I’d held my ground, but I decided that it wasn’t worthwhile and that for all intents and purposes the meal experience had been ruined at that point. As any good restaurateur would know, even if I was wrong about the lack of rareness of the steak (and I most certainly was not,) there should have been no argument whatsoever and a better prepared steak should have been delivered. I could say more, but you get the message. I will never return and I would never recommend this restaurant.
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