Papa Johns Pizza - Versailles

Ordered delivery on two large pan pizzas. Thin as paper, the cheese one had almost no cheese and couldn't find any sauce. Huge disappointment. Never bothered to try the meat pizza. Yuck.

Food is ALWAYS got a pile of Grease on top of the pizza! The pizza is never completely cut!! There is always something wrong with our order the past two times we ordered the cinnamon Pull-A-Part desert and it was hard as a rock nobody ate it!! When you call Papa John's they never answer the phone it always goes to the call center!! We will not be eating Papa John's until they're under New Management and new employees!! The food is DISGUSTING!! ? ?

Food is consistently good and staff very friendly and professional.

I recently ordered from Papa John's in Versailles, KY, and unfortunately, my experience left much to be desired. On 1/1/24, our order, including pizza, wings, and cheese sticks, was missing the extra marinara sauce we paid an additional $1.18 for. I contacted Dustin, who was initially helpful, assuring us a $10 discount on our next order.However, when I called to place an order on 1/06/24 and Dustin was off, the store manager, Josh, refused to honor the promised $10 discount. Despite the inconvenience caused by their $1.18 mistake, I encountered unhelpful and inconsistent customer service from Josh. It's disappointing when a simple request for missing sauce turns into a hassle and highlights the need for improved customer service consistency at this location.

There was a long hair not on the pizza but BAKED into the crust of the pizza. Looks like I'm going back to Domino's. I like my pizza without hair.