Finger Lakes Coffee Roasters W - VICTOR

Loved our tour! The aroma of fresh roasting coffee beans was intoxicating- they should make that a cologne ?

This location serves as the office for Finger Lakes Coffee Roasters. Please note that there are no retail or café services available here.

This location serves as the office for Finger Lakes Coffee Roasters. It does not feature a retail shop or a café.

I had the pleasure of visiting their office, and as soon as I opened the door, I was greeted by the delightful aroma of coffee! The staff was friendly and knowledgeable. I absolutely love their coffee, and if you haven't tried it yet, I highly recommend that you do!

I usually don’t write reviews but sometimes the services is so good that you are compelled to do so. I ordered 25 lbs of coffee for my business which was giving us a problem with the coffee maker that we use (Bunn). The coffee basket would “bloom” or run over during brewing making my order unusable. I called Finger lakes Coffee Rosters and explained the problem. I spoke with Bonnie who expressed concern and empathy for the issue and set forth to correct the problem immediately. She explained that she felt there was an issue with the coarseness of the grind and would send out a new shipment. Within two days I had received a new shipment with the correct level of grind and a return postage paid shipment receipt to send back the coffee that would not work in our brewer. Service like this is old fashioned and greatly appreciated such service should be the hallmark of every wholesaler/retailer today and should be recognized. Thank you Finger Lakes Coffee Rosters and Thank you Bonnie! Great Coffee, Great Selection, Great Service!