Domino's Pizza - Victoria

Credit card wouldn’t go through on the app so had to pay with same card at the door. Asked for “lightly done” but was over that. Original hand tossed was very thin in the middle.

I have never been to the place, but customer service and delivery has been excellent! Merry Christmas to you all!

Wouldnt let me have the pizza, 50% coupon didnt go through on the website so they took the $62 pizzas back and i waited an hour and no pizza terrible customer service.

I had an incredibly frustrating experience with Domino's Pizza (Shelbourne locations) recently. I placed an order with them, and unfortunately, they failed to have it ready on time. This already disappointing situation took a turn for the worse when the store clerk ,who was also the pizza maker, argued with me.Here is a summary of the events that took place: I ordered a pizza around 5 pm and chose a future pick up time of 6:30. At 5:10, I called the store and asked them to pick it up as soon as possible. They told me it would be ready at 5:50. I arrived at the store at 5:48, but the pizza was not ready. At 5:55 pm, I asked about the status of my pizza, but it had not even been made yet (even though I had previously asked about it in person). I paid for the pizza. At 6:10, I started asking more questions and the pizza maker began arguing instead of making the pizza. I was still in the store at 6:15, arguing with both the pizza maker and store manager.Very disappointing experience despite ordering ahead, I ended up waiting for over 25 minutes in the store. They took no responsibility and instead argued that they were not busy when I called but got busy later. This was frustrating to hear, as it seemed like my order did not matter to them. To make matters worse, the person deliberately delayed making my pizza until I started asking other staff members about it. Overall, it was a disappointing experience due to their lack of accountability and willingness to make things right.Another customer even stepped in to explain that is not how you deal with customers. At no point did I raise my voice at any of the staff members. I just wanted them to understand the situation and why it’s frustrating. My family was waiting in the car, thinking I was running in for a few minutes.

Second time they don't have the pizza on time. Asked if they can take it outside while I wait for 10 minutes and they said they were too busy to do that.