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Feedback gevenI called in a pickup order and arrived 20 minutes later to collect it. After paying, I had to wait an additional 25 minutes to learn that the person responsible for preparing my order had left. When I asked when my order would be ready, I was informed that they hadn't even started it yet and that it would take about 30 minutes because they were busy. Frustrated, I requested a refund and left. This was my first experience at this restaurant, and it definitely left a negative impression.
The service was excellent, and the food was equally impressive. My server, Ashley, was very friendly and consistently checked in on us. The manager, Cassie, was also very pleasant and took the time to come over and see if we needed anything. I will definitely be returning!
I do not recommend this restaurant. The staff was disrespectful, and the management did not address the issue. The food was also quite disappointing.
The staff was friendly and attentive, ensuring our chips were always replenished and our glasses were never empty. We will definitely return, as the food was hot and delicious. As for parking, there are plenty of spaces available at the front, sides, and back of the building.
The food did not arrive at the table all at once, and our waiter seemed unfamiliar with the menu. The rice was undercooked and the beans lacked any flavor. It's essential for the entire staff to be knowledgeable about aguas frescas!
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