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Feedback gevenMy husband I thoroughly enjoyed our whole experience with Helga's from the start of the planning process to the wedding weekend. The owner, Michael, and his entire staff are incredibly professional provide wonderful services. Everyone at our wedding commented on how amazing our cocktail hour reception food was! Not a single item on the menu was anything less than delicious. Michael welcomed my husband I in for a tasting early in the process which was equally delightful himself his staff were again so kind professional. Every little change that came up during the planning process leading up to wedding day was quickly included noted by Michael team. We appreciate how accommodating flexible this team was on a day where there are so many little details. We cannot stress how highly we recommend Helga's for your wedding. You will not be disappointed! Oh, and the bartenders were awesome!!!
Helga's was the perfect solution to our 70 guest wedding in DC. They did an excellent job executing and providing tables, chairs, food, and drink for our special night. We highly recommend their services (and the food is excellent, too! .
The food from Helga’s was great. We enjoyed every bite (and the leftovers), and all of our guests raved about it. Some even went back for seconds! However, as hard as this is for me to write because the owner was so great, the service staff the night of our wedding was atrocious. The bartenders did not seem to have the faintest idea how to make any mixed drink cocktail. Something as simple as a gin and tonic, guests were given vodka instead. They used the wrong mixers, told guests we didn’t have a certain alcohol even though it was right in front of them, and poured incredibly heavily. We stocked our own bar and ended up returning 90% of our mixers and only 4 bottles of liquor. This may sound like the opposite of a problem to some people, but when it comes to the safety of our guests, it was very concerning when I learned about all of this. Again, the food was very tasty, but it is incredibly mortifying to have paid for what was supposed to be a high level of service to learn that my guests had to teach the bartenders how to make simple mixed drinks or to show them where the drinks were. I also provided my own silverware and plates, (which we still have a lot of leftovers) and left everything for the caterers to use while prepping dinner. A guest dropped a fork, asked for a new one, and it took 20 minutes to get it. How could it take 20 minutes to find a fork that you put away yourself? They knew where they were. All around, a terrible experience when it came to the rest of the staff. Michael, the owner, was great, but overall experience from our wedding was not at the level of service we were expecting after all of our emails and in person conversations.
The food from Helga’s was great. We enjoyed every bite (and the leftovers), and all of our guests raved about it. Some even went back for seconds! However, as hard as this is for me to write because the owner was so great, the service staff the night of our wedding was atrocious. The bartenders did not seem to have the faintest idea how to make any mixed drink cocktail. Something as simple as a gin and tonic, guests were given vodka instead. They used the wrong mixers, told guests we didn’t have a certain alcohol even though it was right in front of them, and poured incredibly heavily. We stocked our own bar and ended up returning 90% of our mixers and only 4 bottles of liquor. This may sound like the opposite of a problem to some people, but when it comes to the safety of our guests, it was very concerning when I learned about all of this. Again, the food was very tasty, but it is incredibly mortifying to have paid for what was supposed to be a high level of service to learn that my guests had to teach the bartenders how to make simple mixed drinks or to show them where the drinks were. I also provided my own silverware and plates, (which we still have a lot of leftovers) and left everything for the caterers to use while prepping dinner. A guest dropped a fork, asked for a new one, and it took 20 minutes to get it. How could it take 20 minutes to find a fork that you put away yourself? They knew where they were. All around, a terrible experience when it came to the rest of the staff. Michael, the owner, was great, but overall experience from our wedding was not at the level of service we were expecting after all of our emails and in person conversations.
We had a fabulous experience working with Michael to cater our 75 person wedding. It’s clear that he’s a pro—he anticipated what we would need given our venue and made the process so easy. We got the Greek meal and people raved about the food! He was also very flexible when we wanted to change up the menu to incorporate some family recipes and adapt to unique layout of the venue. Overall I highly recommend working with Helga’s.
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