Giraffas - Vila Arens

I ate the lunch cold because of the delay. I placed my order and the snacks sat waiting to be placed on the tray. Meanwhile, the staff served food to several customers who arrived after me. If I hadn 't gotten up to remind that I was waiting for my snack, I would have waited even longer Food: 1 Service: 1 Atmosphere: 1

Food: 3 Service: 3 Atmosphere: 3

Please, Mr. owner, pay more attention to the quality of the establishment's service, Giraffas is a large chain, the food is great, but they are failing too much in terms of service, there is a lack of training and guidance, as well as people who know how to serve, the young attendant without polite, barely answers what is asked, bad mood. In addition to the dirty tables, every time I go the tables are like this. Grateful Meal type: Lunch

Terrible attendance!!!!!!! 1 star is too much!!!!!!

Bad service, dirty environment to eat in the place, rude attendant and I received 1 incomplete order it took a while to come the rest of the order separately, the other order comes with a mix but the attendant asked to take it back I took it and she put the spatula in mine dish and removed what was on it but turned my plate over and then served me with it back, so I don't recommend the place I'm disappointed because I always like to go to giraffes line restaurants I never had a problem but this one went beyond the limits...