Applebee's - Village of Herkimer

Had dinner tonight at Applebee's in Herkimer, NY. I ordered the grilled chicken, garlic mashed potatoes and broccoli. Broccoli was overcooked and...

I fully understand that this is a chain and we we're certainly not looking for five star cuisine, but heck this was beyond awful. Rude and I mean rude wait...

Solid food and solid service. Have had several issues that have been followed up on by the management in timely fashion, but have still had issues.

Service was fast meal hot on very filling. Simply replace a product for less preferred. Hostess and servers were fast, friendly... trying to make certain foods as desired. Hot.... didn't put us under pressure for a quick order. The meal was excellent.

My family for dinner. Hostesses were very friendly and polite. Everyone enjoyed what they ordered. Costs about $18 per adult only discrepancy is I had my 2 year old grandchild and felt prices could have been better for a child.