Main Street Pizza

My family and I traveled 1200+ miles to NY to visit family for a very short trip. I?d frequented this restaurant as a kid and loved the location and atmosphere both then and now. Tonight was an absolutely horrible experience. As we approached the doorsto enter, I immediately ran into a family member that I hadn?t seen in over 15 years. Little did I know, she was accompanied byanother family member that I probably hadn?t seen in 20+ years. This was obviously a wonderful surprise and made my trip evenbetter than it already was. Never did I see a sign that said no outside food. Even if I had seen it, I would have kindly askedif it was okay for my Daughter to bring her food in. Had that been a problem or a no, we could have easily taken our businesselsewhere without issue. We sat down, began to look at the menu, and I was immediately impressed with their offerings. I hadplanned to purchase appetizers and plenty of entrees as I wanted my family to try many WNY cuisines. Almost immediately as wesat down, we were approached by a worker, who I later learned is named Rebecca, aka Becky, that told us outside food was notallowed but that they would allow it this one time. My six year old daughter, who, if you have kids would understand, wanted ahappy meal and wasn?t excited about a ?Friday fish fry?. I saw no harm in my child having this; figuring we were a party ofthree adults, and four teenagers. Obviously, a great ticket would come from us. Becky was not friendly, and continued to scoldmy mother, even when my mother was kind enough to take it upon herself to throw away the McDonald?s trash outside of theirestablishment. Not only did Becky rudely watch my mother walk in and out, she continued to hate us when she had a customer, whoI assume she knew, was standing to pay. Becky held her hand up as if she were a child telling a secret, while eyeballing ourtable, and looking straight at me and giggling like she knew I was certain she was gossiping about our table.

Awesome eatery! Our phone in order for five dinners for take out was incorrect. Wrong beef sandwich? we ordered HOT ROAST BEEF- Roast beef sandwich and mashed pot covered in gravy but what we got ROAST BEEF SANDWICH- Tender hot roast beef withsauteed mushrooms, melted provolone cheese on a hard roll, very good still, but not what was ordered and left me wanting themashed pot. Gotta work on listening skills folks ????

I regret to say that I cannot evaluate the food since my order was never delivered. We placed our order and were informed that it was being packaged and would arrive before 4 PM. However, when we called back at 4:30 to inquire about our order, the person answering the calls chose to hang up instead of providing assistance. This response severed what could have been a positive relationship between our two businesses. We also never received any apology or follow-up from them. With such poorly trained staff, I cannot support this establishment, and I will be sure to share my experience with anyone I know.

This is one of the best places for fried fish! It's seriously delicious—I've been going there a couple of times a month!

We dined at this restaurant last night, and my husband ordered the Greek salad, which he really enjoyed. I had the Kansas City steak pasta, and it was the best meal I've had in a long time. We will definitely be coming back!